Telstra call forwarding setup.
Forward your Telstra mobile to Katie in 2 minutes. Copy a code, dial, hit call. That's the whole setup.
Forwarding codes
Telstra GSM forwarding codes
Replace <number> with Katie's number in E.164 format (e.g. 61412345678). Dial the code, tap call, wait for the confirmation.
Forward all calls
**21*<number>#Routes every incoming call straight to Katie. Use this when you want her on every call (e.g. holiday weekend).
Forward when you don't answer
**61*<number>#Standard setup. Your phone rings first; Katie picks up if you don't within ~15 seconds.
Forward when busy
**67*<number>#Catches overflow calls when you're already on the line.
Forward when unreachable
**62*<number>#Out of signal? On a flight? Katie picks up so the caller doesn't get a 'you've been disconnected' message.
Cancel unconditional forwarding
##21#Removes the unconditional forward only. Conditional forwards (busy / no-answer / unreachable) keep working.
Cancel all forwarding
##002#Nuclear option — removes every forwarding rule on the SIM.
Telstra notes
What to know before you forward.
- Telstra refers to call forwarding as 'call diversion' across its apps and support docs.
- Replace <number> with the destination in E.164 format (e.g. 61412345678 for +61 412 345 678).
- Conditional forwards (no answer / busy / unreachable) typically activate after 15 seconds — adjustable on some plans.
- Prepaid: Most Telstra prepaid plans don't support call diversion. Call Telstra to confirm before forwarding.
- Prefer the app? My Telstra app → Mobile → Manage → Call diversion
- Carrier docs: https://www.telstra.com.au/small-business/online-support/mobiles-devices/forward-calls-on-mobile
Now get your Katie number.
Sign up for the free trial — Katie gives you a forwarding-ready number and the exact code to dial for Telstra. Setup takes about 7 minutes start to finish.
Book a setup callFAQ
Telstra forwarding: common questions
Does Telstra prepaid support call forwarding?+
Most Telstra prepaid plans don't support call diversion. Call Telstra to confirm before forwarding.
What does '<number>' in the forwarding code mean?+
Replace it with the destination number in E.164 format — no spaces, no plus sign. For example, +61 412 345 678 becomes 61412345678. Katie will give you the exact number to use during signup.
How do I cancel forwarding once it's on?+
Dial ##002# to cancel every diversion at once, or ##21# to cancel only unconditional forwarding.
Will forwarded calls cost me extra?+
Forwarded minutes typically count against your monthly call allowance, just like outgoing calls. Confirm with your carrier — most plans don't add a separate charge.
Can I keep my own number?+
Yes. Forwarding doesn't change your number — your existing line still rings; calls only divert to Katie's number when you can't answer (busy / no-answer / unreachable, or always if you choose unconditional forwarding).