AI receptionist for arborists in Toowoomba.

Katie is programmed to recognise the urgency of storm-related calls. She can gather critical information like tree location, damage extent, and safety concerns, then prioritise these leads and immediately notify your team. She can even schedule an emergency assessment, ensuring you’re the first arborist to respond in Centenary Heights or Highfields, even at 2 AM.

Absolutely. Katie can prompt callers for details relevant to council applications, such as reasons for removal, tree species, and site location. She can also capture information regarding Tree Protection Zones (TPZs) and remind customers about local regulations, streamlining the initial information-gathering process for permits required across Toowoomba, including Drayton or Kearneys Spring.

Katie operates 24/7, meaning your business is always open for inquiries from the entire Darling Downs region. Whether a farmer in a distant town or a resident in Glenvale calls at 8 PM, Katie collects their details, assesses their needs, and ensures they're added to your schedule, capturing business your competitors might miss by only answering during standard hours.

While Katie excels at routine queries and booking, she’s designed to identify complex situations where human expertise is essential. If a caller’s needs fall outside her script or require immediate arborist input, she can seamlessly transfer them to your available team member or take a detailed message for a priority callback, ensuring no critical information is lost.