Katie
Canberra, ACT · service

AI receptionist for commercial & residential cleaners in Canberra.

Canberra's demanding market means cleaners face a unique challenge: securing those crucial bond and end-of-lease cleans often relies on immediate availability. Missing a call from someone with a tight move-out deadline means losing income to a competitor. With families and professionals across Belconnen to Manuka needing swift service, every missed evening call translates directly to lost jobs and revenue for your cleaning business. Staying on top of inquiries, especially for urgent, high-value jobs that pop up after hours, is critical for growth and maintaining a reliable reputation in the capital.

The local problem

Why Canberra cleaners are bleeding leads.

The rhythm of Canberra's rental market dictates a surge in cleaning inquiries, particularly weekday evenings and end-of-month. These aren't casual calls; tenants rushing to secure their bond expect a rapid response. The city's professional populace typically won't leave a voicemail, instead ringing the next available cleaner. Whether it's a deep clean in Tuggeranong or an urgent vacate service in Kingston, connecting instantly during these peak times often determines if you get the gig or if it goes to someone who answered their phone when you couldn't.

$120–$4,500
Average job value
(02)
Local area code
~7 min
Setup time

How Katie handles it

Three Canberra calls Katie books for cleaners.

It's 8:45 PM, you're halfway through dinner after a big day of cleans across Gungahlin. Your phone rings. It's a last-minute bond clean inquiry from Civic, needing a slot next Tuesday. Normally, you'd miss it, or send it to voicemail, risking they call another cleaner. But Katie answers, confirms your availability, and books the job directly into your calendar. You finish dinner, knowing a high-value $700 clean is locked in, without lifting a finger.

Scenario

End-of-lease bond clean

Katie

Captures bedrooms, bathrooms, exit date, books per the bond-clean checklist.

Outcome

Bond clean booked before lease handover.

Scenario

Recurring residential clean enquiry

Katie

Captures property size, frequency, books a starter clean.

Outcome

Recurring revenue lead booked.

Scenario

Commercial office clean tender

Katie

Captures sqm, frequency, escalates to commercial team.

Outcome

Commercial enquiry routed.

Pricing

Less than the cost of one missed job.

Starter

Solo operators and small trades.

$149/mo AUD
  • 1 voice assistant
  • Up to 200 minutes/mo
  • Lead capture + transcript
  • Email lead notifications
  • 1 outbound webhook integration
Most popular
Business

Service businesses with multiple trucks or staff.

$379/mo AUD
  • 3 voice assistants
  • Up to 800 minutes/mo
  • Custom voice + system prompt
  • QuoteMate / Jobber / HubSpot push
  • Call recording + summary
  • Priority email support
Scale

Multi-location, franchises, white-label.

Talk to us
  • Unlimited assistants
  • Volume pricing
  • Custom integrations
  • Dedicated number pool
  • SLA + onboarding

FAQ

Commercial & residential cleaners in Canberra: common questions

How does Katie handle urgent bond clean requests from tenants with tight deadlines?+

Katie understands the urgency. She'll confirm your immediate availability for bond cleans, clearly communicate your booking process, and directly schedule the clean into your calendar based on the tenant's deadline and your pre-set parameters. This ensures quick conversion for those time-sensitive jobs.

Can Katie filter out irrelevant calls or sales pitches, so I only hear about actual cleaning jobs?+

Absolutely. Katie is programmed to identify and prioritise genuine cleaning inquiries. She asks qualifying questions to understand the service needed, location (like Woden or Dickson), and urgency. Non-service-related calls or spam are politely screened, ensuring your valuable time is protected.

What happens if Katie takes a booking when my team is already fully booked for that day?+

You control Katie's access to your schedule. You can set her to only book within available slots in your calendar. If you're fully booked, Katie will inform the caller and offer the next available date or add them to a waiting list, ensuring no overbooking or missed opportunities.

Does Katie understand the specific types of cleaning services I offer, like end-of-lease or commercial office cleans?+

Yes, Katie is configured to speak your language. You provide the service definitions, such as "end-of-lease clean," "commercial deep clean," or "residential spring clean," and she'll use that exact terminology when interacting with callers, providing accurate information and booking the correct service type.

Hear Katie book a Canberra cleaner job.

Talk to her above, then book a 20-minute setup call to wire her into your 02 number.

Book a setup call