AI receptionist for electricians in Wollongong.

Katie is programmed to recognise urgent electrical faults like sparking or power loss. She delivers essential safety disclaimers, then immediately routes calls needing a licensed electrician directly to your on-call sparkie. This ensures compliance and that critical issues are addressed by a qualified professional without delay, protecting both your business and your customers.

Katie screens calls using your custom criteria, identifying genuine emergencies versus routine enquiries. She can qualify leads by asking about the issue's urgency, location (e.g., Fairy Meadow or Dapto), and even potential budget, ensuring only serious, high-value jobs get through to you or are booked into your schedule. This saves you time while securing real work.

Katie uses natural Australian English speech and can be programmed with local Wollongong-specific knowledge, like directions to suburbs such as Figtree or Warilla, or common issues faced by coastal properties. Your customers will experience a professional, understanding voice receptionist, enhancing their perception of your local business and ensuring smooth communication every time.

Yes, Katie is designed to integrate seamlessly with most popular job scheduling platforms used by trades. She can check your real-time availability and directly book appointments for new jobs or follow-ups, from Corrimal to Shellharbour. This eliminates manual data entry and ensures your calendar is always up-to-date with confirmed appointments, optimising your workday.