AI receptionist for glaziers in Adelaide.

Katie is programmed to identify urgent glazing needs, like shattered windows or security breaches. She collects all critical information—location (even cross-referencing Adelaide suburbs), damage type, and contact details—then dispatches this directly to your on-call team via SMS or email, ensuring immediate action for high-priority jobs that can't wait until morning.

Absolutely. Katie uses advanced conversational AI to understand the caller's intent. She'll prioritise emergency board-ups or immediate repairs from, say, Henley Beach, over a routine quote request for a new shower screen in Salisbury, routing calls according to your preset urgency criteria and ensuring your team focuses on critical tasks first.

Katie can be integrated with your existing CRM to access customer records. If a caller from, say, Mount Barker asks about a job already underway, Katie can provide updates or connect them to the relevant team member, ensuring smooth communication and fewer interruptions for your busy glaziers who are out on the tools.

Yes, Katie uses sophisticated AI voice technology designed for natural conversations. She's trained on Australian English, so your Adelaide customers will hear a clear, professional, and friendly voice, maintaining your business's local feel and high service standards, without sounding robotic. Her voice is designed to build trust from the very first interaction.