AI receptionist for hvac technicians in Perth.

Katie acts as your dedicated front office, fielding all incoming calls. When an urgent AC repair request comes in, she captures all necessary details, assesses the immediate need, and books the appointment directly into your preferred scheduling system, ensuring no critical jobs are missed while you're focused on another site.

Absolutely. Katie can be configured to ask specific questions upfront to qualify callers. She'll identify if a job requires specialised ARC licensing and confirm you're equipped for it, or politely manage expectations if the scope is outside your service parameters, saving you time on unqualified leads.

Katie provides 24/7 coverage, perfect for capturing the FIFO market who often call outside traditional business hours upon returning home. She'll secure their urgent booking, ensuring those high-value jobs from Mandurah to Armadale are locked in, even when your office is closed or you're already clocked off.

During heatwaves or cold snaps, your call volume can surge dramatically. Katie is designed to handle this. She can manage multiple simultaneous calls, ensuring every customer gets a professional response, their details are recorded, and urgent appointments are scheduled, preventing you from being overwhelmed and losing valuable leads.