AI receptionist for real estate agencies in Sydney.
For Sydney real estate agencies, the race to secure a new listing or book an inspection starts the moment a buyer enquiry hits. In a market as competitive and spread out as Greater Sydney, missing just one call, whether it's 7 am or 7 pm, means potentially losing a valuable lead to a competitor down the road. Timely follow-up isn't just good practice; it's the dominant predictor of converting an enquiry into an offer. Katie ensures your agency is always the first to respond, capturing every opportunity before it's gone.
The local problem
Why Sydney real estate agencies are bleeding leads.
Sydney's diverse property landscape, stretching from the beaches of Bondi to the western growth areas like Penrith and Liverpool, means buyer interest is constant, but call patterns are anything but predictable. Agencies typically see spikes post-open-home inspections on Saturday afternoons, mid-week evenings when families are home, and even early mornings. Missing an enquiry during these critical windows, especially one from an (02) number, can mean losing a potential $25,000 commission to the agency that answers promptly, regardless of their proximity.
How Katie handles it
Three Sydney calls Katie books for real estate agencies.
It's Saturday afternoon, 4:30 pm. Your agency has just wrapped up four open homes, and the team is exhausted. A new online enquiry comes in for a listing in Manly. Most agents are already on their way home. But Katie answers, qualifies the lead, and immediately books a private inspection for Monday morning, sending the confirmation to the prospective buyer and a reminder to your agent. That's a critical lead secured while your competitors are still packing up their signboards.
Saturday-evening listing enquiry
Captures buyer details, listing reference, books an inspection.
Inspection booked before competitors call back.
Vendor-appraisal request
Captures property address, owner details, books an appraisal.
Appraisal on the calendar.
Property management enquiry
Captures landlord details, current management, books a consult.
PM lead routed.
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
Real estate agencies in Sydney: common questions
How does Katie handle specific property enquiries that might require detailed agent knowledge?+
Katie is designed to capture, qualify, and route leads effectively. For complex property questions or specific advice, she'll gather all necessary details from the caller, including their availability, and then schedule a direct callback or transfer to the most appropriate licensed agent, ensuring no detail is lost.
Can Katie manage appointment bookings for multiple agents and properties across different Sydney suburbs?+
Absolutely. Katie integrates with your existing calendar system to view agent availability in real-time. She can book inspections or appraisals for any property across your service areas, from Hornsby to Cronulla, ensuring appointments are scheduled correctly without double-booking or conflicts.
What happens if a caller asks Katie for a property valuation or legal advice regarding a sale in NSW?+
Katie is programmed to understand the regulatory boundaries for real estate professionals in NSW. She will politely inform the caller that she cannot provide valuations or legal advice, then offer to connect them with a licensed agent who can assist with their specific needs after gathering their contact details.
How quickly can Katie start answering calls for my real estate agency in the Sydney metro area?+
Getting Katie up and running for your Sydney agency is a streamlined process. Once you provide access to your calendars and property information, setup can often be completed within a few business days, allowing Katie to begin capturing and qualifying your valuable local leads almost immediately.
Other NSW cities
Other services in Sydney
Hear Katie book a Sydney real estate agency job.
Talk to her above, then book a 20-minute setup call to wire her into your 02 number.
Book a setup call