24/7 AI receptionist in Melbourne.
Melbourne businesses operate in a competitive market where every lost call is a missed opportunity. Your front desk might close at five, but potential clients often search and call well into the evening or on weekends. This is where Katie, your Australian AI receptionist, steps in. She ensures your business in Richmond, St Kilda, or Footscray maintains a professional, responsive presence 24 hours a day, 7 days a week. With Katie, you can capture leads, book appointments, and answer common questions, making sure your business never sleeps, even when you do.
The local problem
How Melbourne businesses use Katie for 24/7 ai receptionist.
Melbourne's distinct seasons mean certain service calls spike dramatically after hours. When the heaters fail in Box Hill or a pipe bursts in Frankston during winter, emergencies don't wait for business hours. Likewise, weekend enquiries from Dandenong or Werribee for a new service won't sit around for Monday morning callbacks. With small-business density high across areas like Doncaster, losing these immediate calls to competitors who do answer is a constant threat. Katie ensures these crucial after-hours and weekend leads are always handled.
A Melbourne scenario
It's Saturday morning in St Kilda. A potential client needs an urgent repair and calls three local businesses. Two go to voicemail, promising a Monday return call. The third, equipped with Katie, answers instantly, qualifies the request, and books a call-out for Sunday afternoon. That's a lost lead for your competitor and a new customer secured, simply because Katie was there to pick up the phone when it mattered most.
What you get
How Katie closes the loop.
- Always-on coverage with no overtime, sick leave, or onboarding
- Consistent script and tone across every call
- Handles peak-hour overflow without dropping a single ring
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
24/7 AI receptionist in Melbourne: common questions
How quickly can Katie be set up for my business?+
Setting up Katie is straightforward and typically takes less than a day. We'll guide you through connecting your phone lines and customising her responses to your business's specific services and FAQs. This quick turnaround means your Melbourne business can start benefiting from 24/7 coverage almost immediately.
Can Katie integrate with my existing booking system?+
Yes, Katie is designed to integrate seamlessly with most popular online booking and CRM platforms. This allows her to schedule appointments directly into your calendar, ensuring real-time accuracy and reducing manual data entry for your team in Footscray or Doncaster.
What types of businesses in Melbourne benefit most from Katie?+
Katie is ideal for service-based businesses across Melbourne that receive calls outside of traditional office hours or have high volumes of routine enquiries. This includes trades like plumbers, electricians, and roofers, as well as clinics, salons, and professional services operating in suburbs from Richmond to Frankston.
How does Katie handle complex or unusual customer queries?+
For queries beyond her programmed knowledge base, Katie is designed to expertly capture all necessary caller information and clearly explain that a team member will follow up. This ensures no lead is lost, and your customers always feel heard, even for unique requests.
24/7 AI receptionist in other VIC cities
Other solutions in Melbourne
Hear it before you switch your line over.
Talk to Katie above. Then book a 20-minute setup call to wire her into your 03 number.
Book a setup call