Katie
Geelong, VIC · Solution

Appointment booking bot in Geelong.

For service businesses in Geelong, keeping pace with booking enquiries can feel like a full-time job for your staff. Missed calls and endless phone tag aren't just frustrating; they're lost appointments and revenue. An appointment booking bot ensures every prospect calling from Belmont, Newtown, or the fast-growing estates of Armstrong Creek gets an instant, professional response, locking in their visit without delay. This means your team can focus on client service, not constant call handling, securing vital new bookings across your Geelong operations.

The local problem

How Geelong businesses use Katie for appointment booking bot.

The phone often rings off the hook for Geelong clinics and salons, with calls frequently coming from busy families in Waurn Ponds or new residents settling into Lara. Many are new clients, eager to book, but quick to move on if they hit an answering machine or a busy signal. The traditional back-and-forth of voicemails and emails just doesn't cut it when demand is high across Highton, Ocean Grove, and Torquay. Capturing these first-time callers instantly is crucial for businesses expanding in Geelong's vibrant economy.

0.3M
Population
(03)
Local area code
~7 min
Setup time

A Geelong scenario

A new client from Armstrong Creek calls your Geelong clinic at 6 PM, after your reception has gone home. Katie answers instantly. The caller asks for a physio appointment. Katie offers two available slots next Tuesday, confirms the caller's preference, books it directly into your calendar, and sends a text confirmation. Another booking secured, seamlessly, without human intervention.

What you get

How Katie closes the loop.

  • Direct booking into Google Calendar, Cal.com, or any calendar via webhook
  • Confirmation SMS and email at the moment of booking
  • Reduced no-shows via reminder follow-ups

Pricing

Less than the cost of one missed job.

Starter

Solo operators and small trades.

$149/mo AUD
  • 1 voice assistant
  • Up to 200 minutes/mo
  • Lead capture + transcript
  • Email lead notifications
  • 1 outbound webhook integration
Most popular
Business

Service businesses with multiple trucks or staff.

$379/mo AUD
  • 3 voice assistants
  • Up to 800 minutes/mo
  • Custom voice + system prompt
  • QuoteMate / Jobber / HubSpot push
  • Call recording + summary
  • Priority email support
Scale

Multi-location, franchises, white-label.

Talk to us
  • Unlimited assistants
  • Volume pricing
  • Custom integrations
  • Dedicated number pool
  • SLA + onboarding

FAQ

Appointment booking bot in Geelong: common questions

How does the bot integrate with my existing scheduling system?+

Katie links directly with popular online calendars like Google Calendar, Outlook Calendar, and many industry-specific booking platforms. It checks your real-time availability and updates slots immediately, preventing double bookings and ensuring a smooth workflow for your Geelong practice. Setup is straightforward, getting you live quickly.

Can Katie handle specific service requests or just general bookings?+

Yes, Katie is trained to understand various service types and can guide callers through booking the correct appointment. Whether it's a specific facial in a Newtown salon or an initial consult at a Highton clinic, she ensures clients are booked for the right service, streamlining your Geelong operations and reducing manual sorting.

What if a caller has a complex question or needs to speak to a person?+

If Katie can't answer a question or a caller prefers human interaction, she can seamlessly transfer them to a team member during business hours. Outside hours, she'll take a detailed message and log it for follow-up, ensuring no query is lost for your Geelong business and every client feels heard.

Is Katie capable of managing appointment changes or cancellations?+

Yes, Katie can assist callers with rescheduling or cancelling existing appointments directly. She verifies the booking details and updates your calendar in real-time, then sends a confirmation. This reduces the administrative load on your staff and improves client experience across your Geelong client base, providing flexibility.

Hear it before you switch your line over.

Talk to Katie above. Then book a 20-minute setup call to wire her into your 03 number.

Book a setup call