Looking for a Smith.ai alternative?
Katie is an Australian AI voice receptionist with AUD pricing from $149/mo. Here's a factual side-by-side — features and pricing only, no opinions.
Side-by-side
Katie vs. Smith.ai
Sourced from each provider’s public pricing and feature pages. We don’t link out, log opinions, or score the products. Numbers may have changed — confirm with each provider before deciding.
| Feature | Katie | Smith.ai |
|---|---|---|
| Voice AI receptionist | Included | Included |
| Transfer to a human | Via webhook routing | Included |
| Pushes leads to your CRM (webhook) | Included | Included |
| Appointment booking | Included | Included |
| Multilingual | Configurable | Included |
| Australian accent | Included | — |
| Call recording + transcript | Included | Included |
| Pricing from | $149/mo AUD | Per quote |
| Headquartered in | Australia | United States |
When Katie suits
Pick Katie when
- You want a flat AUD price. $149 Starter or $379 Business, billed monthly, with no per-call surprises.
- You run a service business in Australia. Trades, clinics, agencies — Katie’s built around your call patterns.
- You need leads in your CRM, fast. Webhook dispatch lands every captured lead within seconds.
When Smith.ai suits
Pick Smith.ai when
- You want AI plus a human escalation team. A blended service can suit higher-touch customer interactions.
- You’re already using their stack. If switching costs are higher than the gain, stay where you are.
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
Smith.ai alternative: common questions
Why might someone consider Katie instead of Smith.ai?+
Katie is built for Australian service businesses, prices in AUD, and starts at $149/mo. Smith.ai is a hybrid service combining AI with human receptionists headquartered in United States. The right choice depends on whether you want voice AI or live agents, your call volume, and your pricing tolerance.
Is Smith.ai a good fit for Australian businesses?+
Established global brand with substantial AU brand search volume; appears across AU receptionist comparison content. It does not advertise an Australian-accented voice option.
Can Katie do everything Smith.ai does?+
For voice answering, lead qualification, CRM webhooks, and appointment booking, yes. For complex emotional support or non-call workflows that require a live agent, a human-staffed service may suit better. The comparison table above lists each feature explicitly.
How much does Katie cost compared to Smith.ai?+
Katie's Starter is $149/mo AUD and Business is $379/mo AUD. Smith.ai pricing is by quote — confirm directly with them.
Try Katie before you switch.
Talk to her above for a real call — no signup, no card. Then book a 20-minute setup call.
Book a setup call