Katie
Perth, WA · trade

AI receptionist for glaziers in Perth.

Perth's unique position on the western edge of the continent means your glazing business faces particular challenges. When a shopfront window smashes in Subiaco late on a Friday, or a residential pane breaks in Joondalup, the first glazier to respond often wins the work. Missed calls, especially after hours, aren't just missed quotes – they're lost emergency board-up jobs that command premium rates. Keeping your phone answered around the clock, ready for urgent repairs and routine quotes across the sprawling Perth metro, is critical to securing your share of the market and ensuring local properties are safe and secure.

The local problem

Why Perth glaziers are bleeding leads.

The call patterns for Perth glaziers are distinct. While weekday business hours bring in requests for new installations and quotes from Mandurah to Midland, the critical emergency calls often hit well into the night. With many east coast clients and FIFO workers needing fast service while home for R&R, calls frequently come outside standard WA business hours, hitting voicemails if you're not prepared. Providing a prompt answer for calls from Rockingham to Fremantle, regardless of the time, directly translates into secured jobs and happy clients, especially when urgency is paramount.

$220–$8,500
Average job value
(08)
Local area code
~7 min
Setup time

How Katie handles it

Three Perth calls Katie books for glaziers.

It's 11 PM on a Tuesday, and you're finally winding down after a big job in Cannington. Your phone buzzes – a call from a frantic business owner in Armadale whose front door glass has shattered. But you're already in bed. Luckily, Katie picks up instantly, collects all the details, reassures the caller, and books the emergency board-up for first thing in the morning. You wake up to a confirmed high-value job without losing a wink of sleep.

Scenario

Smashed front window, 10pm

Katie

Captures address, books emergency board-up.

Outcome

Same-night board-up dispatched.

Scenario

Shower screen replacement quote

Katie

Captures dimensions, design, books a quote.

Outcome

Quote consult on the calendar.

Scenario

Insurance break-in claim

Katie

Captures insurer, claim number, books the assessment.

Outcome

Insurance booking with full context.

Pricing

Less than the cost of one missed job.

Starter

Solo operators and small trades.

$149/mo AUD
  • 1 voice assistant
  • Up to 200 minutes/mo
  • Lead capture + transcript
  • Email lead notifications
  • 1 outbound webhook integration
Most popular
Business

Service businesses with multiple trucks or staff.

$379/mo AUD
  • 3 voice assistants
  • Up to 800 minutes/mo
  • Custom voice + system prompt
  • QuoteMate / Jobber / HubSpot push
  • Call recording + summary
  • Priority email support
Scale

Multi-location, franchises, white-label.

Talk to us
  • Unlimited assistants
  • Volume pricing
  • Custom integrations
  • Dedicated number pool
  • SLA + onboarding

FAQ

Glaziers in Perth: common questions

How does Katie handle urgent after-hours glazing emergencies in Perth?+

Katie is programmed to identify urgent keywords and specific scenarios common to glazing emergencies. She immediately gathers critical details like the type of break, location (e.g., residential in Subiaco or commercial in Joondalup), and safety concerns. This information is instantly relayed to you, allowing you to prioritise and respond to the most critical jobs quickly.

Can Katie schedule quotes for standard glazing work during business hours?+

Absolutely. During typical business hours (08:00 to 17:00 AWST), Katie can efficiently field calls for non-urgent work like window replacements, shower screen installations, or measure-and-quotes. She integrates with your calendar to book appointments directly, ensuring your schedule is optimised and no potential client from Midland to Fremantle waits on hold.

What if a caller needs a specific type of glass or repair, like for commercial properties?+

Katie is trained to ask relevant qualifying questions specific to the glazing industry. She can ascertain if it's a shopfront, residential, or automotive glass need, and even collect details about glass type or size if the caller knows. This means you receive pre-qualified leads, saving you time and ensuring you're prepared for the job, whether it's in Rockingham or Cannington.

How does Katie help my Perth glazing business manage the time zone difference with eastern states clients?+

Perth's two-hour time difference often means calls from east coast builders or property managers come in when your office is closed. Katie ensures every single one of these calls is answered professionally, details are captured, and messages are sent to you immediately. This means you never miss an enquiry from an interstate client, securing valuable work that would otherwise go to voicemail.

Hear Katie book a Perth glazier job.

Talk to her above, then book a 20-minute setup call to wire her into your 08 number.

Book a setup call