AI receptionist for physiotherapists in Cairns.

Katie is designed with Australian privacy principles (APPs) in mind. She only collects necessary triage and booking details, never delving into sensitive medical history. All interactions are secure, and information is passed directly to your practice management system or your team for AHPRA-compliant processing, ensuring full compliance and patient trust.

Yes, Katie uses intelligent scripting to identify acute injury calls versus general enquiries. She prioritises same-day or next-day bookings for urgent cases, aligning with patient expectations for acute presentations, ensuring those crucial appointments aren't delayed and you capture essential revenue opportunities.

Katie's role is precise: triage, book, and answer common questions. For complex clinical queries or specific treatment advice, she will inform the caller that a human physiotherapist will return their call during business hours, ensuring appropriate professional care and maintaining your clinic's high standards of service.

Katie integrates seamlessly with most common clinic booking systems, adapting to your specific appointment schedule. She acts as an extension of your team, handling inbound calls with a professional, local voice, freeing up your staff to focus on patient care and in-clinic duties, rather than constantly answering the phone.