AI receptionist for real estate agencies in Melbourne.
Winning listings and securing sales in Melbourne's dynamic real estate sector hinges on rapid response. Every agent knows buyer enquiries arrive around the clock, not just during office hours. Missing that first call after an online listing goes live, or failing to respond promptly on a Saturday afternoon, often means losing an inspection booking to a competitor. In a market where a single transaction can be worth thousands, ensuring every potential lead is captured and qualified instantly is non-negotiable for agencies operating across the (03) area.
The local problem
Why Melbourne real estate agencies are bleeding leads.
Melbourne's property market generates its own distinct rhythm. Peak enquiry times frequently occur during Saturday afternoons, right after open-home inspections in suburbs like St Kilda or Werribee. Crucial calls also flood in mid-week evenings, when prospective buyers in areas like Doncaster or Box Hill are free to browse listings. These critical windows often determine who secures the next inspection. With the city's small-business density driving fierce competition for callbacks, a missed call is a missed opportunity, particularly as winter demand for housing remains strong.
How Katie handles it
Three Melbourne calls Katie books for real estate agencies.
It’s 3 PM on a bustling Saturday in Richmond. Your team is out conducting open homes. A keen buyer, having just viewed a listing online, calls your office. Instead of hitting voicemail, Katie answers instantly, confirms property interest, and efficiently books them for a private inspection on Tuesday afternoon. She captures all their details, ensuring a warm lead is ready for your team without missing a beat, even with everyone else on the road.
Saturday-evening listing enquiry
Captures buyer details, listing reference, books an inspection.
Inspection booked before competitors call back.
Vendor-appraisal request
Captures property address, owner details, books an appraisal.
Appraisal on the calendar.
Property management enquiry
Captures landlord details, current management, books a consult.
PM lead routed.
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
Real estate agencies in Melbourne: common questions
How does Katie handle specific property details or buyer questions about a listing from a Melbourne agency?+
Katie is designed to capture buyer details, qualify their interest, and schedule appointments. She accurately records their questions and connects them to the right team member for detailed property information, rather than attempting to provide complex property advice herself. This ensures no lead is missed.
Can Katie integrate with our existing CRM or scheduling software, common for Melbourne agencies?+
Yes, Katie is built to seamlessly integrate with most popular real estate CRM and scheduling platforms. This ensures all captured leads and scheduled appointments from buyers across Melbourne are automatically logged and updated within your current systems, streamlining your workflow.
What about after-hours enquiries specific to properties in different Melbourne suburbs like Footscray or Dandenong?+
Katie provides consistent, 24/7 support for all your listings, regardless of suburb or time zone. Whether it's a late-night call about a Dandenong unit or an early morning enquiry for a Footscray house, she captures every detail and schedules follow-ups, ensuring comprehensive coverage.
Is Katie able to answer questions about agent licensing or provide pricing opinions for properties, which are state-regulated in Victoria?+
No, Katie operates as a receptionist and does not offer financial advice, pricing opinions, or legal counsel regarding agent licensing. Her role is to efficiently manage inbound calls, capture lead information, and schedule appointments, ensuring your agents can focus on these specialised tasks.
Other VIC cities
Other services in Melbourne
Hear Katie book a Melbourne real estate agency job.
Talk to her above, then book a 20-minute setup call to wire her into your 03 number.
Book a setup call