AI receptionist for tilers in Wollongong.
For tilers across Wollongong, securing new jobs often comes down to speed. When a potential customer needs a quote, the first tiler to respond usually gets the gig, meaning every missed call is a lost opportunity. From Fairy Meadow to Kiama, demand for quality tiling work remains high, but busy schedules mean vital leads can slip through the cracks. Missing calls during peak reno season, or when you're on a noisy job in Port Kembla, directly impacts your bottom line. Katie ensures you capture every single enquiry, turning missed calls into booked site visits and solid leads.
The local problem
Why Wollongong tilers are bleeding leads.
The Illawarra region sees unique call patterns for tilers. With many Sydney commuters, calls often surge during weekday evenings when homeowners are finally off work and thinking about their renovations. Spring and pre-Christmas are also peak times, driven by the rush to finish projects before holidays. Whether the job is a bathroom reno in Figtree or outdoor paving in Warilla, handling this demand efficiently is key. Katie ensures these crucial calls are answered promptly, even when you're busy with another customer or travelling between sites in Dapto and Corrimal.
How Katie handles it
Three Wollongong calls Katie books for tilers.
It's 6 PM and you're packing up after a long day regrouting a kitchen in Shellharbour. Your phone rings, but you're juggling tools and tired. Katie answers, politely gathering details from a potential client needing a wet area waterproofed in Wollongong. She qualifies the lead, confirms their budget, and even books a quote for next Tuesday morning, sending all the details straight to your inbox. That's a $5,000 job secured without you lifting a finger after hours.
Bathroom retile quote
Captures sqm, tile preference, books a quote.
Quote consult on the calendar.
Cracked tile repair
Captures tile type, count, books a same-week slot.
Repair booking confirmed.
Outdoor patio retile
Captures sqm, weatherproofing requirements, books a quote.
Quote on the calendar.
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
Tilers in Wollongong: common questions
How does Katie handle calls about specific tiling requirements or urgent waterproofing jobs?+
Katie is trained to ask key qualifying questions relevant to tiling, such as the area size, type of tiles, and the urgency of the job. For critical tasks like waterproofing, she ensures all necessary details are captured and highlighted, allowing you to prioritise and respond effectively, ensuring compliance with NSW regulations.
Can Katie manage my appointment schedule for quotes and site visits in the Wollongong area?+
Absolutely. Katie integrates with your existing calendar, allowing her to view your availability. She can schedule new quote appointments or site visits directly into your diary, considering travel times between suburbs like Fairy Meadow, Dapto, or Kiama, so you don't double-book or waste time.
What if a customer has detailed technical questions about grout types or specific tile materials?+
Katie acts as your initial point of contact, not a tiler. She will accurately record all technical questions and customer preferences. This detailed information is then sent to you instantly, ensuring you have all the context you need to prepare for the quote or follow-up, without having to play phone tag.
How quickly can I get messages from Katie if I'm on a noisy construction site or out of mobile range?+
Katie transcribes every call and sends you instant summaries via SMS or email, depending on your preference. Even if you're on a noisy job in Port Kembla or have patchy reception, you'll receive the message as soon as you're back in range, ensuring you never miss an urgent lead or critical update.
Hear Katie book a Wollongong tiler job.
Talk to her above, then book a 20-minute setup call to wire her into your 02 number.
Book a setup call