AI receptionist for beauty salons & clinics in Geelong.

Absolutely. Katie is trained to understand varying service lengths and specific treatment requests, from quick lash lifts to extensive remedial massages. She confirms details, checks your live calendar, and books clients with the right therapist or for the correct duration, ensuring accuracy and minimising booking errors every time.

For treatments requiring clinical oversight, Katie can gather initial client details and clearly state any prerequisites, ensuring a seamless handover to your registered nurse or doctor. She sets the expectation and books the initial consultation, allowing your clinical staff to focus on direct client care rather than administrative tasks.

Yes, Katie is designed to integrate directly with most popular salon and clinic management systems. This means she can access your real-time availability, book appointments, and even modify existing ones, all without needing manual input from your team. It's a smooth, hands-free operation that saves valuable time.

Katie is skilled at handling routine enquiries and bookings. If a client has a query that requires a personal touch, or if it's outside her programmed scope, she will gracefully offer to transfer the call to your team during business hours or take a detailed message for you to action later, ensuring no call goes unmanaged.