AI receptionist for law firms in Brisbane.
Missing a new-matter enquiry after hours in Brisbane means more than just a missed call; it's a lost brief and potential revenue gone to a competitor. For law firms across Fortitude Valley to Indooroopilly, the demand for legal counsel doesn't clock off at 5 PM. Whether it's urgent family law matters, criminal defence, or personal injury claims, these critical enquiries often come in during evenings or weekends. Each unanswered call represents a significant fee-earning opportunity, potentially ranging from hundreds to tens of thousands of dollars, slipping away.
The local problem
Why Brisbane law firms are bleeding leads.
Brisbane's distinctive storm season, from October through to March, predictably triggers a surge in after-hours legal needs. Think property disputes, insurance claims, or even incidents requiring immediate legal advice that surface during a downpour. Firms serving clients from Redcliffe to Ipswich experience these peak times, especially during weekend mornings or after a major event. Answering calls around the clock, even those from the (07) area code, means securing those urgent, high-value matters that others miss.
How Katie handles it
Three Brisbane calls Katie books for law firms.
It's 9 PM on a Tuesday in Carindale. A client's urgent criminal matter comes in. The lawyer's already offline. Katie answers, identifies the legal urgency, and securely collects the essential details. She then books a preliminary consultation for 8 AM the next morning, ensuring the firm captures a critical new brief that would otherwise have gone straight to voicemail and likely to another firm by dawn.
After-hours criminal matter
Captures matter type, urgency, escalates to on-call solicitor.
On-call solicitor paged with full context.
Conveyancing enquiry
Captures property address, contract date, books an initial consult.
Conveyancing matter routed.
Family law initial enquiry
Captures matter type, urgency, books a discreet consult.
Sensitive matter booked with care.
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
Law firms in Brisbane: common questions
How does Katie handle solicitor-client confidentiality for calls from Brisbane clients?+
Katie is designed with strict data security protocols to protect sensitive client information. She only collects essential triage details and never records or stores privileged conversations. All interactions are handled in compliance with privacy standards relevant to legal practice, ensuring solicitor-client confidentiality is maintained from the first contact.
Can Katie assist with conflict-of-interest checks for new enquiries?+
While Katie doesn't perform legal conflict checks herself, she can gather key client and party names during the initial call. This information is then securely passed to your team for internal conflict assessment before any substantive legal advice is given, streamlining your intake process and mitigating risks.
Will Katie provide legal advice or recommendations to callers?+
Absolutely not. Katie is strictly an AI receptionist, not a legal professional. Her role is to triage calls, gather necessary contact information, identify the matter type, and schedule appointments. She is programmed to never offer legal opinions, advice, or recommendations, ensuring your firm remains compliant with professional conduct rules.
Can Katie integrate with our existing client management system used by our Brisbane firm?+
Yes, Katie is built to integrate seamlessly with common practice management software used by law firms, including calendar systems for booking appointments. This ensures new client details and scheduled calls are automatically updated in your existing workflow, regardless of whether your firm operates from Chermside or Wynnum.
Other QLD cities
Other services in Brisbane
Setup & pricing
Hear Katie book a Brisbane law firm job.
Talk to her above, then book a 20-minute setup call to wire her into your 07 number.
Book a setup call