AI receptionist for real estate agencies in Mackay.
Winning property listings and closing sales in Mackay's competitive real estate market hinges on rapid response. Buyer enquiries don't keep office hours, especially across diverse suburbs from Andergrove to Sarina. The first agent to connect often secures the inspection, directly impacting your conversion rates. Missed calls or delayed follow-ups mean lost opportunities and thousands in potential commission. Katie, your AI voice receptionist, ensures every lead from a Beaconsfield listing or a Walkerston open home is captured and actioned, around the clock.
The local problem
Why Mackay real estate agencies are bleeding leads.
Mackay's unique economic drivers, primarily mining and sugar, create distinct call patterns. It's common for potential buyers and sellers to call outside traditional business hours – early mornings before a shift, or late evenings after a long day. Whether it’s an urgent enquiry about a home in North Mackay or a late-night request regarding a Slade Point investment, these critical calls often go unanswered by standard staffing models. Katie covers these crucial windows, ensuring your agency doesn't miss out on vital connections.
How Katie handles it
Three Mackay calls Katie books for real estate agencies.
It’s 8 PM on a Tuesday in Glenella, long after the office closed. A fly-in, fly-out worker sees a new listing in Beaconsfield and calls immediately. Katie answers, qualifies their interest, and schedules a viewing for Thursday morning with the listing agent's calendar. Without Katie, that call would have gone to voicemail, likely leading to a lost opportunity and a competitor gaining the advantage.
Saturday-evening listing enquiry
Captures buyer details, listing reference, books an inspection.
Inspection booked before competitors call back.
Vendor-appraisal request
Captures property address, owner details, books an appraisal.
Appraisal on the calendar.
Property management enquiry
Captures landlord details, current management, books a consult.
PM lead routed.
Pricing
Less than the cost of one missed job.
Solo operators and small trades.
- 1 voice assistant
- Up to 200 minutes/mo
- Lead capture + transcript
- Email lead notifications
- 1 outbound webhook integration
Service businesses with multiple trucks or staff.
- 3 voice assistants
- Up to 800 minutes/mo
- Custom voice + system prompt
- QuoteMate / Jobber / HubSpot push
- Call recording + summary
- Priority email support
Multi-location, franchises, white-label.
- Unlimited assistants
- Volume pricing
- Custom integrations
- Dedicated number pool
- SLA + onboarding
FAQ
Real estate agencies in Mackay: common questions
How does Katie handle specific property enquiries without an agent available?+
Katie gathers all necessary details from the caller, like property address, budget, and specific requirements. She then schedules a direct callback from the relevant agent, or books an inspection, ensuring the agent has all information upfront to provide a tailored response, even for calls outside (07) business hours.
Can Katie help with the high volume of calls after an open home in, say, South Mackay?+
Absolutely. Post-open home periods, especially Saturday afternoons, generate intense call traffic. Katie can manage this surge, answering simultaneous calls, capturing contact details, and booking follow-up appointments, freeing up your team to focus on face-to-face interactions and high-priority leads.
What if a caller needs specific agent licensing information or a property valuation?+
Katie is designed to assist with lead qualification and scheduling, not to provide regulatory advice or pricing opinions. She will politely explain that an agent will need to follow up on such matters and and can schedule a call-back or direct the caller to relevant resources.
How quickly can Katie be set up to start answering calls for our Mackay agency?+
Setting up Katie is straightforward. Typically, your agency can be live and taking calls within a few days. We integrate with your existing systems and personalise her responses to your agency's specific needs, ensuring a smooth transition and immediate benefit for your operations in Mackay.
Other QLD cities
Other services in Mackay
Hear Katie book a Mackay real estate agency job.
Talk to her above, then book a 20-minute setup call to wire her into your 07 number.
Book a setup call